Asos CEO José Antonio Ramos Calamonte told an audience at the World Retail Congress it is focusing on customer relevance, ...

Fashion retailer Asos has introduced a conversation-based AI agent that provides customers with a personal stylist experience ...

ASOS has changed its returns policy to tie free returns eligibility to each shopper’s personal return rate, replacing its previous fixed-value threshold. High-frequency returners may now face fees and ...

Learn more ASOS reported improved H1 earnings and narrower losses, even as sales, customer numbers and GMV continued to ...

Online retailer ASOS is known for its seemingly endless array of clothing and accessories. Want a dress covered in cat faces? You got it. Want a wallet in the shape of a dinosaur? No problem. Over the ...

Online fashion retailer Asos is seeking refunds from the US for the £7m worth of tariffs it paid in the first half of its ...

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Forbes contributors publish independent expert analyses and insights. Shelley E. Kohan covers the retail industry and is based in New York. This article is more than 5 years old. ASOS has a strong ...

Raise your hand if you're guilty of returning your ASOS orders repeatedly (🙋). Turns out you might need to curb that, because the site is changing its returns policy - and while the returns period is ...