As the ranks of the wealthy grow, banks are going to have to better segment their services to accommodate these clients, according to a report from Boston-based research firm Cerulli Associates. To do ...

When it comes to client relationships, a one-size-fits-all approach falls short. In my experience, treating all clients uniformly is an ineffective practice that can hamper resource allocation and ...

Through disciplined client segmentation, digital innovation and bespoke credit solutions, Standard Bank South Africa has strengthened its leadership in serving some of the continent’s most ...