Outreach Announces Integration with ServiceNow to Accelerate Revenue Execution Across the Entire Revenue Cycle

Outreach, the agentic AI platform for revenue teams, announced a new integration with ServiceNow at Knowledge 2026. The integration brings revenue orchestration directly into ServiceNow’s Customer ...
CMSWire

ServiceNow Launches Autonomous CRM to Replace Legacy Record-Keeping With End-to-End AI Execution

The platform pushes CRM beyond record-keeping, using AI agents to resolve cases, configure quotes and complete field tasks ...
Nasdaq

ServiceNow to Boost CRM Offering With Acquisition of Logik.ai’s Best-in-class, AI-powered CPQ Solution

Logik.ai’s technology will accelerate ServiceNow’s CRM footprint and momentum in Sales and Order Management SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the AI platform for business ...
Network World

ServiceNow to acquire Logik.ai to boost CRM portfolio

ServiceNow is acquiring Logik.ai and its configure, price, quote (CPQ) solution to expand its customer relationship management (CRM) product portfolio and accelerate its momentum in sales and order ...
Seeking Alpha

ServiceNow Reimagines CRM for the AI Era to Sell, Fulfill, and Service on One Unified Platform Providing Exceptional End-to-End Experiences

AI-powered CRM orchestrates work across departments for fast, seamless experiences across the entire customer lifecycle to drive productivity and fuel growth New AI agents for CRM make true ...
SiliconANGLE

ServiceNow debuts customer relationship management platform, new AI tools

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...
Diginomica

ServiceNow acquires Logik.ai - expanding its CRM footprint and AI capabilities

ServiceNow's acquisition of Logik.ai represents the company's continued strategic expansion into the CRM space, while furthering its vision of becoming the enterprise ‘orchestrator of AI’ ServiceNow ...
CRN

ServiceNow CEO McDermott: ‘We’re Running The Table In CRM’

‘Now with ServiceNow you can do the whole order management, fulfilling and servicing on one AI-driven platform instead of some bespoke AI agent talking with a disconnected silo somewhere in the world.

ServiceNow continues its AI transformation with an integrated experience

At its Knowledge conference, the company unveiled the Otto AI assistant, more agentic specialists, and autonomy everywhere.
Diginomica

Knowledge 2025 Retrospective - why ServiceNow is taking aim at CRM

ServiceNow has set its sights on the CRM market. If you hadn’t heard it before now, it came through loud and clear at Bill McDermott’s Knowledge user conference keynote this year as he declared that ...
CMS Wire

ServiceNow to Boost CRM Offering With Acquisition of Logik.ai’s Best-in-class, AI-powered CPQ Solution

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced it signed a definitive agreement to acquire Logik.ai, an industry leader with ...