From scheduling to bill payment, discover how visual IVR boosts efficiency and increases satisfaction with customer service. Visual IVR blends voice-only IVR technology with a visual user interface ...

ATLANTA, GA--(Marketwired - October 05, 2016) - Jacada Ltd. (JCDAF), announces that its Visual IVR solution is now available for customer demonstrations using the Cisco® dCloud demonstration platform, ...

Begin calls in context, reduce cart abandonment, and allow customers to self-service their order status inquiries. Jacada Visual IVR allows you to offer a high-touch customer experience to close more ...

ATLANTA, GA--(Marketwired - September 06, 2016) - Jacada Ltd. (JCDAF), a leading global provider of customer experience technology designed to simplify the interaction between businesses and their ...

Jacada, a provider of customer service technology, has introduced Visual IVR Plus, designed for mobile and Web-based customer service applications. Designed with patent-pending technology to use a ...

Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers. Interactive Voice Response (IVR) systems are like digital receptionists—they help ...

ATLANTA--(BUSINESS WIRE)--Jacada, Inc., a leading global provider of customer experience technology designed to simplify the interaction between businesses and their customers, announced today that a ...