Artificial intelligence chatbots are quickly becoming part of our daily lives. Many of us turn to them for ideas, advice or conversation. For most, that interaction feels harmless. However, mental ...

Chatbots are marketed as great companions, able to answer any question at any time. They’re not just tools, but confidants; they do your homework, write love notes, and, as one recent lawsuit against ...

A new study found that chatbot use appeared to worsen symptoms of mental illness in people struggling with an array of conditions, adding to a rising consensus among medical experts that interacting ...

If you ask an AI chatbots a health question, the replies come fast. They sound calm, polished, and authoritative. That’s exactly the problem: they’re very convincing, but they’re not always right. A ...

Artificial-intelligence chatbots don’t judge. Tell them the most private, vulnerable details of your life, and most of them will validate you and possibly even provide advice. For this reason, many ...

Chatbots can sound reassuring and comforting. They're designed to. But they aren't trained to be mental health providers. Jon covers artificial intelligence. He previously led CNET's home energy and ...

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While genAI chatbots are mostly deployed as assistants or copilots, agentic AI allows companies to automate entire business processes and fundamentally transform operations. Here's how they're doing ...