Chatbots can sound reassuring and comforting. They're designed to. But they aren't trained to be mental health providers. Jon is a managing editor for CNET's news and AI teams. He previously led ...

Shaili Gupta often sees patients who consult chatbots like ChatGPT for health advice. She finds that some of her patients are much more informed about health-related issues and have follow up ...

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Nearly a third of US teenagers say they use AI chatbots daily, a new study finds, shedding light on how young people are embracing a technology that’s raised critical safety concerns around mental ...

Would you trust an AI chatbot to be your therapist, medical professional or confidante? New research shows that one in five American adolescents between the ages of 12-21 – or around 8.2 million – are ...

Dr. Saini is a psychiatrist and Dr. Bailen is a psychologist at Massachusetts General Hospital. As the use of large language models like ChatGPT, Claude and Gemini has surged, we’ve heard about ...

This study is Pew Research Center’s latest effort to explore the landscape of teens and technology today. It focuses on artificial intelligence – from how teens use chatbots to how they think about AI ...

Artificial intelligence chatbots have entered many teenagers’ daily routines. Subscribe to read this story ad-free Get unlimited access to ad-free articles and exclusive content. As many as 64% of U.S ...

Roughly three-quarters of adults 65 and older say they never use chatbots. A smaller share – though still a majority – of those ages 50 to 64 say the same. Adults under 50 are the least likely to not ...

People with mental illness who use AI chatbots risk experiencing a worsening of their condition. This is shown by a new study published in the journal Acta Psychiatrica Scandinavica. The researchers ...

Romantic relationships with A.I. chatbots are commonplace enough that coverage has shifted to their tragic downsides. My newsroom colleague Kevin Roose reported on the death by suicide of the Florida ...