If you're planning to use an AI chatbot for nefarious purposes, watch out. Microsoft is on the case. In a blog post published today, the company announced a new feature coming to its Azure AI Studio ...

Alok Kulkarni is Co-Founder and CEO of Cyara, a customer experience (CX) leader trusted by leading brands around the world. We’ve all heard the expression, “You never get a second chance to make a ...

Hackers and propagandists are turning to generative artificial intelligence chatbots like ChatGPT to make their operations seem more convincing to native English speakers, a senior official at the ...

Last year, a Harvard study on chatbots drew a startling conclusion: AI companions significantly reduce loneliness. The researchers found that “synthetic conversation partners,” or bots engineered to ...

Employers are increasingly embracing artificial intelligence over human recruiters to screen potential job candidates. More than 8 in 10 companies use AI to review resumes, 40% employ AI chatbots to ...

Samsung Electronics has banned the use of ChatGPT and other AI-powered chatbots by its employees, Bloomberg reported, becoming the latest company to crack down on the workplace use of AI services amid ...

To mitigate the production and spread of misinformation from chatbots, we can steer them toward high-quality data. By Brian X. Chen Brian X. Chen, The Times’s personal tech columnist, tested dozens of ...