The Chicago Office of Emergency Management and Communications on Tuesday was to launch a major software update to the city's 911 dispatch system, but some called to slow the process down.

The new computer-aided dispatch system will operate alongside the older system “in order to maintain and ensure Chicago’s ...

The first phase of the Chicago's switch over to a new 911 dispatch system got underway on Tuesday, despite pushback from ...

Chicago will begin a phased rollout of a new system for the city's 911 center on Tuesday, marking the start of a transition away from technology that has been used for the past 30 years.

The city of Chicago starts to roll out a new computer system for the 9-1-1 dispatch center Tuesday.

By the time the clock strikes midnight on a single Tuesday, Chicago’s 911 dispatchers will have fielded nearly 10,000 calls ...

With the software being used by the Westfield Regional Public Safety Communications Center having reached the end of its useful life, last week the City Council approved a five-year contract for new ...

BERRIEN COUNTY, Mich. (WNDU) - First responders in Berrien County are getting support with a new computer-aided dispatch system. According to our reporting partners at The Herald-Palladium, this is ...

The Monticello, NY Police Department recently updated a 20+ year old on-site system with the latest dispatch platform from 911Systems. The new system substantially increases the department’s ...