Pabitra Saikia is a Global Agile Program Management leader who currently serves as VP, Senior Change Delivery Lead at Truist Bank. Every enterprise today is, in essence, a technology organization. The ...

Design thinking -- creative problem-solving that focuses on addressing the needs of users -- is a technique I've used to improve overall company results and customer satisfaction. After all, ...

The Build a Better Book project emphasizes a human-centered design thinking approach, in which participants first need to better understand the specific needs of their end users. The Design Thinking ...

What is design thinking, and why is design thinking important? It's an iterative process that begins with empathy and culminates in testing and implementation, only to be followed by further cycles of ...