Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

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When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

Doug Koch, director of information technology at MGK, an insecticide company based in Minneapolis, says he has three people working on a help desk that serves more than 100 users. But that’s not all ...

Most people spend a lot of time in front of a computer, whether it's at a gaming desk, a work desk, or both. So it only makes sense that finding the best desk is pretty important to the average person ...

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Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...

Service desk chatbots and automated request routing are just the beginning. AI- and ML-driven tools will soon tap predictive analytics for better decision making in incident management, demand ...

Computer desks come in a wide range of shapes, sizes, and styles, like standing desks, but L-shaped desks are always a popular choice. These desks offer more workspace and legroom, and smart for ...

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