Athletic brands such as Nike and Adidas have a digital challenge. According to Catchpoint, which compiled a Digital Experience Score analyzing the to 20 athletic footwear and apparel brands by revenue ...
Consumers are using their insurers' websites, mobile apps and other digital platforms in greater numbers, but their experiences often fall short of expectations, according to a new report. Analysts at ...
Cigna Healthcare leads in member satisfaction with digital experience among commercial health plans, while UPMC Health Plan ranks highest among Medicare Advantage plans, according to a new report. The ...
Health insurance members across both commercial and Medicare Advantage plans are increasingly using their plan's websites and mobile apps as their primary conduits of communication, but the quality of ...
TROY, Mich.: 10 Sept. 2025 — There was a time not long ago when multifactor authentication processes and other digital security measures were dismissed as an annoyance by website and mobile app users.
TROY, Mich.: 2 Dec. 2025 — The nation’s auto and home insurance providers have spent the past decade encouraging customers to submit claims and manage the estimate and status updates through their ...
The firm leads competitors in self-directed and full-service investor satisfaction in website and app J.P. Morgan Wealth Management has now become the most-awarded brand since J.D. Power created its U ...
Here, Insurance.com broke down the results of its annual insurance customer survey by generation - Gen Zers (30 and under), Millennials (31-45), Gen Xers (46-60), and Baby Boomers (61-79) - to find ...
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