This is likely due to the rise in wholesale cost of the slower speed tiers, which, while likely annoying for some customers, it does make ... Optus offers help online, through its app or over the ...

The telco giant’s commission-driven sales blitz targeted remote First Nations communities, people with mental disabilities, ...

Telstra and Optus will switch off their 3G ... A number of 4G phones rely on the 3G network to make voice calls, however '4G LTE' phones do not and will continue working. Campaigns from both ...

Many of these consumers were living with a disability or were First Nations Australians from regional and remote areas.

Australians using 4G- or 5G-compatible phones say telcos and retailers are not doing enough to protect them from being left ...

Peter LeGras's phone was only a month old when it stopped being able to make calls, send texts or do much of anything at all.

The shutdown began late last year when Vodafone became the first telco to switch off its 3G network, with Telstra and Optus to ... to buy a new phone or risk not being able to make calls, texts ...

Optus has issued an apology in response to allegations made by the ACCC over inappropriate sales practises and exploiting ...

The telco group sold phone plans to people who could not use them at home because there was no Optus coverage where they ...

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Football fans down under can watch EPL matches live on streaming service Optus Sport, which is showing every single Premier ...

Football fans down under can watch EPL matches live on streaming service Optus Sport, which is showing every single Premier ...