Things can get messy if a hotel accidentally gets overbooked or if someone's reservation is made for the wrong day. Guest satisfaction is the primary concern of hotel receptionists, and extensive ...

Add Yahoo as a preferred source to see more of our stories on Google. HOLYOKE — Holyoke Community College is running a free, five-week hotel training program starting Wednesday for people interested ...

RED ROCK, Ariz.--(BUSINESS WIRE)--Pioneering a new era in professional development, hotelBschool is thrilled to announce the launch the launch of its new online and on-demand training platform ...

Marriott International has launched updated content to its Hotel Excellence! (HE!) training program. Now in its 14th year, HE! has been updated to include Marriott’s newest brands, AC Hotels, ...

Given Marriott International's ever-expanding portfolio, it's more important than ever for travel agents to complete the company's Hotel Excellence! (HE!) training program. On Tuesday, Marriott ...

Before two luxury hotels, the Andaz 5th Avenue in Manhattan and the Elysian Hotel in Chicago, opened their doors in recent months, both added something extra to their usual employee training practices ...