Insurers are resolving claims faster, but some homeowners still say their policy falls short.

Misrepresentation of the value or quantity of allegedly stolen property remains one of the most litigated issues in first-party property insurance claims. While honest mistakes in inventory ...

Less than 60% of policyholders satisfied with claims outcomes as concerns grow around understanding rights and navigating the insurance process ...

After a storm tears through Houston, the damage is impossible to miss: torn shingles, water staining the ceiling, windows shattered across the floor. You do the right thing, documenting everything, ...