It’s an all too common experience — that new refrigerator, computer or blender stops working and no amount of troubleshooting can fix it. Maybe you spend some time on the phone with an IT specialist ...

If you’re considering purchasing a new gadget—whether that’s a laptop, a video game console, or a digital camera—you might expect to have access to whatever repair manuals or spare parts the ...

Whether you have an old phone languishing in a desk drawer or a broken laptop gathering dust in the back of a closet, there will never be a better time to dispose of it. There’s a good chance your ...

Lawmakers in five states introduced a bill that aims to grant consumers the “right to repair” electronics, obligating manufacturers to sell replacement parts to owners and independent repair shops as ...

Corinne Reichert (she/her) grew up in Sydney, Australia and moved to California in 2019. She holds degrees in law and communications, and currently writes news, analysis and features for CNET across ...

Update: New York Gov. Kathy Hochul signed the Digital Fair Repair Act into law on Dec. 29, 2022. Chuck Bell, advocacy program director for Consumer Reports, says, “New York is leading the way on the ...

Things don’t last like they used to, and that’s a big problem. Every year, Minnesotans spend more on new electronics that break down faster than the last ones we bought. Meanwhile, manufacturers go ...

As the owner of a phone and laptop repair shop in San Diego, Tony Heupel says he often faces roadblocks. Products seem intentionally designed to be difficult to fix, he says, and it’s not always easy ...