One question I often get when I speak at events or lead training sessions is, “What if I ask questions and people think I’m being confrontational?” It’s a common concern, especially when curiosity ...

This article is crossposted from IEEE Spectrum’s careers newsletter. Sign up now to get insider tips, expert advice, and ...

Dr. R was a departmental chair at a large medical center. Through a series of staged questions and responses, he learns how to draw people into his department and help them become productive. So, as ...

Several years ago, during a flight from Houston to Paris, I had a conversation with the CEO of a prominent Houston-based company. When I mentioned that I was a teacher, I asked him, “What skills do ...