In last week’s blog, we found that, compared to two years ago, people are more likely to contact customer care teams through private social messaging channels, like Facebook Messenger and Twitter DM, ...

Below please find summaries of new articles that will be published in the next issue of Annals of Internal Medicine. The summaries are not intended to substitute for the full articles as a source of ...

Toronto, Ontario--(Newsfile Corp. - April 3, 2025) - IC Group Holdings Inc (ICGH:CA) . ("IC Group" or the "Company"), a technology-enabled consumer engagement company that helps Fortune 500 brands ...

A total of 2,280,851 messages were analyzed. The monthly average number of messages increased from 2,071 in 2012 to 43,430 in 2022 (P < .001). There was a significant rise in message volume after the ...

Consumer fatigue is driven not by message volume in ads, but by ads with irrelevant messages, according to a new report that analyzes Black Friday and Cyber Monday messages and campaigns. The report ...

The volume of EHR messages sent to U.S. oncologists increased 19% between 2019 and 2022, according to a study published March 3 in JNCI: Journal of the National Cancer Institute. EHR burden is often ...