Microsoft has fixed a known issue that wiped mouse settings on some Windows 11 systems after installing the KB5120998 August 2026 preview update.
Windows Report on MSN
Mouse & keyboard not working in Windows 11 laptop [8 fixes]
Are the mouse and keyboard not working in Windows 11? Try disabling fast startup, scan for malware, update driver, amongst other fixes.
Windows Report on MSN
Microsoft Confirms Windows 11 KB5120998 Breaks Mouse Cursor Settings & Animation, Desktop Customization Also Affected
Microsoft confirms KB5120998 Windows 11 bugs resetting mouse customization and desktop backgrounds after August updates, affecting some users.
Microsoft says a known issue that reverts mouse settings after installing the KB5120998 August 2026 preview update affects only non-English Windows 11 systems.
The Windows 11 update KB5124008 fixes issues related to the display of the mouse pointer. The operating system should now correctly display custom mouse pointer settings, including size and pointer ...
Windows 11's latest KB5120998 update can spark further frustration as it is breaking even more custom settings users rely on.
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