CNET

Do O2's customer-service woes stem from its recruitment policy?

Crave can exclusively reveal the malaise at the heart of O2 customer support. The mobile network's problems, we have discovered, stem from a peculiar recruitment policy -- namely offering employment ...
Birmingham Mail

O2 customer left without phone for three weeks after account 'locked'

An O2 customer has been left baffled after having their account "shut" having seen a phone order wrongly deemend to be FRAUD. O2 has come under fire from a customer who wrote into the Guardian ...

O2 tackles your January blues with new eye-catching giveaways - how to enter

If the wind, rain and snow are somewhat getting you down, it’s possible that the phone in your pocket could help you relieve ...
Cosmopolitan

The awkward moment an O2 customer realised the chat operator had secretly changed her surname to 'Idiot'

Well this is awkward. An O2 customer who'd spent some fairly infuriating time chatting to an operator from the phone network has spoken out about how pissed off she was to discover that said customer ...
CNET

O2 offers free Wi-Fi to all and sundry, whether you're an O2 customer or not

O2 new national Wi-Fi network is free of charge, to anyone and everyone, whether they're O2 customers or not. And there isn't even a catch... Richard Trenholm Former Movie and TV Senior Editor Richard ...