For many of us, and definitely when it comes to digital customer experience professionals, reporting operational data on a regular basis is our main and even our only communication and interaction ...

The push for standardization under Basel III continues, bringing significant changes to how banks calculate capital requirements for operational risk. Against this backdrop, the European Banking ...

The proposals aim to drive more consistency in operational incident reporting and greater visibility in the use of material third-party services. On 13 December 2024, the FCA and the PRA published ...

Corporate accounting solutions provider insightsoftware announced the release of Lineos, its AI-powered suite for financial planning and analysis, accounting and operations. Overall, it is intended to ...

The new framework formalizes how Tuvalor communicates key operational and service indicators to its global user base. Beyond basic system updates, the initiative introduces multi-tiered reporting ...

SAN FRANCISCO--(BUSINESS WIRE)--PagerDuty, Inc. (NYSE:PD), a global leader in digital operations management, today published the 2025 State of Digital Operations Report, which demonstrates the ...

For 19 consecutive quarters, UJET is recognized as a leader in Customer Satisfaction in the G2 Winter 2025 Contact Center Operations Report! Unmatched User Satisfaction: Ranked #1 by real users for 19 ...