When you're looking for a new NBN plan, it's understandable that you may look to Optus as it's one of the most recognised names in Australia – and is the third-largest NBN provider in Australia ...

Optus has apologised after the consumer watchdog took the telecom giant to court over allegations that 'vulnerable' customers were pressured into buying goods and services they didn't need and ...

Add articles to your saved list and come back to them any time. Telco giant Optus has apologised to customers after it was sued by Australia’s competition and consumer watchdog for allegedly ...

Optus has been taken to court by the competition watchdog for exploiting hundreds of disadvantaged people by pushing sales of phone and internet services, causing some to rack up thousands of ...

Optus' treatment of disadvantaged customers has been branded as "unacceptable" by the Australian Competition and Consumer Commission (ACCC). The telco allegedly engaged in unconscionable conduct ...

The Australian Competition and Consumer Commission (ACCC) has launched legal action against Optus, alleging that the telecommunications giant engaged in “unconscionable conduct” under the ...

Telstra and Optus will follow suit on Monday. Federal Communications Minister Michelle Rowland has urged all Australians to check and, if needed, upgrade their tech. Telcos have been preparing for ...

The cyberattacker in Optus’ 2022 data breach had “a high degree of knowledge” of its confidential systems, the telco has claimed, as it seeks to counter allegations from the communications ...

(Reuters) - Australia's competition watchdog is taking Singapore Telecommunications-owned Optus to court, alleging it engaged in "misconduct" while selling mobile phones and plans, particularly to ...

The consumer watchdog has taken Optus to court over allegations it sold fraudulent contracts, pressured customers to buy products, and failed to check whether they had coverage in their area.

(Reuters) -Australia's competition watchdog is taking Singapore Telecommunications-owned Optus to court, alleging it engaged in misconduct while selling mobile phones and plans, particularly to ...

Optus is experimenting with generative AI to personalise “on-the-fly” what it puts in front of customers when they visit its web properties, the latest in a series of initiatives aimed at ...