Oracle is bringing generative AI to its CX tools. The tech giant on Tuesday unveiled new generative AI-backed capabilities that will make it faster to create knowledge articles and link customer data ...

Oracle this week formally released agents for marketing, sales and service for users of Fusion Cloud CX applications. The company rolled out 15 AI agents in total. Highlights for marketers include ...

Oracle Corp. is jumping on the generative artificial intelligence train with the addition of dozens of new capabilities designed to help organizations boost productivity in areas such as customer ...