After a business meeting, you prepare a thank-you note for the client. You fill in the recipient's name, check your standard ...

Have you ever missed the timing to send a thank-you note to someone who referred you, and then thought, 'It's too late now...

DEAR MISS MANNERS: As a teacher for the past 30 years, I have been fortunate to receive thoughtful gifts of thanks and appreciation from my students and their families during the holiday season and at ...

I have a few old cards and notes pinned to the bulletin board on my office wall above my desk. A few more cards hang by magnet on my refrigerator door at home. A stack of old ones are tucked inside a ...