Leadership comes in many forms, but at its core, it revolves around four essential pillars: performance, process, people and ...

Google's core algorithm update in March disrupted many marketing plans. Many marketing teams I’ve spoken to saw resulting volatility in the search engine results pages. Even some large companies that ...

I am a big believer in process mining. My devotion to the approach is partly based on a strong belief in the value of a process orientation; I don’t think organizations can improve their operations ...

Take a look at some of the acronyms creeping into enterprise architectures — BPEL (Business Process Execution Language), BPM (business process management), BPO (business process outsourcing) — and you ...