Travelport, a leading distribution services and e-commerce provider for the global travel industry, this week launched Travelport Queue Control Console, a web-based product that empowers travel agents ...

Queuing techniques are systems put in place to serve customers in an orderly manner. Queuing techniques prevent chaos in customer service by ensuring the company can serve one at a time, on an ...

A long time ago in a galaxy far, far away, there was a new addition to Disneyland in Anaheim called Star Wars: Galaxy’s Edge and it was only open to people with reservations. But on the 24th day of ...

This is a preview. Log in through your library . Abstract Motivated by call centers, we study large-scale service systems with multiple customer classes and multiple agent pools, each with many agents ...

BREST, 15 May (BelTA) – The electronic queue management system will be introduced at the international border checkpoint Brest, head of the border control department of the State Border Committee Oleg ...

An important issue in the management of supply chains and manufacturing systems is to control inventory costs at different locations throughout the system while satisfying an end-customer ...

Unlucky fans who did not bag tickets to next year’s Glastonbury Festival have taken to social media to slam the new ticket queue system. Festival organisers debuted a setup on Sunday (17 November) ...