Salesforce's free online learning platform became a lot more popular in recent months as admins and users sought ways to increase their skills while locked down due to the global pandemic. This week, ...

Salesforce is introducing artificial intelligence (AI) and predictive capabilities across its cloud customer relationship management (CRM) software-as-a-service products through its Einstein brand. At ...

Einstein Studio can also help enterprises connect their data from Salesforce Data Cloud to third-party AI offerings including Amazon SageMaker and Google’s Vertex AI for model training. Salesforce on ...

As sales organizations shift to handling most, if not all, sales calls digitally, Salesforce is adding new functionality to its cloud-based software that the company hopes will help its clients adjust ...

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AI chatbots are coming to your Salesforce applications and it looks like it'll all of them. Company executives had a lot to show off during Tuesday's Dreamforce 2023 keynote address, including major ...