The government report also found that the agency encountered several drone incidents prior to Donald Trump's attempted assassination in 2024, which also involved a drone.

Some self-service deployments reduce lines, improve throughput and give customers a convenient way to transact. Others sit ...

WASHINGTON (AP) — When Kimberly Cheatle led the Secret Service’s operations to safeguard the American president and other dignitaries, she said she would talk to agents in training about the “awesome ...

STAMFORD, Conn.--(BUSINESS WIRE)--Sixty percent of customer service agents fail to promote self-service options, according to a survey by Gartner, Inc. A Gartner survey of 5,801 customers conducted in ...

A real phone call shows AI trying to act like a human but failing, making it clear that businesses should reconsider replacing people with artificial intelligence. PORTLAND, Ore., March 4, 2026 ...