Why advanced technology accelerates dysfunction when decision rights, workflows, and culture aren’t built to execute.

An HR operating model is the way an HR function is organized to deliver value to its internal customers and the organization. The operating model encompasses six key areas: people, service delivery ...

Traditional business models with siloed functions struggle to keep pace with changing markets and customer needs due to slow response and fragmented technology. To stay competitive and deliver greater ...

Your engineering team ships weekly, but somehow pricing changes still take months. That gap stems from structural issues, and it reflects how most software companies were built: to monetize access, ...

Only 4% of organizations have fully aligned operating models to support their strategic goals. AI is now the strongest driver of operating model redesign, cited by nearly 70% of executives.

While the ambition was sound, the technology and market structure of 20 years ago simply weren’t ready. Today, that same ...

Charisma Glassman is Senior Partner & Global Head of Retail Advisory at Genpact, helping global brands transform the end-to-end value chain. With inflation, market volatility and rapid technological ...

Management and technology consultancy BearingPoint has released a new research study, “Future-ready by design: Reinventing operating models for the AI era.” Based on a survey of nearly 400 C-level ...