In many aspects of technology delivery, something-"as-a-Service" is considered the ultimate end game. In user experience, however, it may only represent a step on the journey. SaaS had a major impact ...

Some of the tools you use in building applications also apply as you build out your services. The Single Responsibility Principle (SRP), for example, makes as much sense at the service level as it ...

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Did you know TNW Conference has a track fully dedicated to exploring new design trends this year? Check out the full ‘Sprint’ program here. In this article, I’ll describe what a dark pattern is, how ...

Editor's Note: This article has been updated on August 28, 2023 to include new data and information. In the digital age, the way a product or service feels to users can make or break its success. At ...

Today, businesses are creating better user experiences by integrating AI technologies into their UX design. This often leads to higher customer satisfaction and competitive advantage in the market.

India’s Digital Personal Data Protection (DPDP) Act, backed by stringent consumer-protection guidelines, is closing the chapter on manipulative UX design. The new regime effectively outlaws the dark ...