ServiceNow has doubled down on its commitment to build AI into its core platform with an intelligent agent technology embedded into the product's next several releases through 2020. The ServiceNow ...

A vulnerability that impacts Now Assist AI Agents and Virtual Agent API applications could be exploited to create backdoor accounts with admin roles. Many software and SaaS companies are building AI ...

In this week’s No Jitter Midroll (NJM), we focus on one aspect of ServiceNow’s Xanadu platform update: AI Agents. “With ServiceNow AI Agents, we are announcing our vision to leverage AI agents that ...

Though some recent studies cast doubt on the ability of AI agents to complete complex tasks, ServiceNow boasts that its bots are better, because they can rely on 20 years and 80 billion workflows ...

LAS VEGAS – May 6, 2025 – Knowledge 2025 – Today, ServiceNow (NYSE: NOW) opened its blockbuster annual customer and partner event, Knowledge 2025, by unveiling the new ServiceNow AI Platform to put ...

First use cases put AI agents to work to autonomously solve some of the most common, labor-intensive workflows in customer service and network operations Built on NVIDIA AI, ServiceNow’s intelligent ...

Cloud-based automation platform ServiceNow on Wednesday introduced a new AI Agent Orchestrator, new prebuilt AI agents and an AI Agent Studio. The AI Agent Orchestrator helps manage different types of ...

Agentic AI isn't just the latest AI hype cycle, it's real technology that can make a big difference for enterprise workflows. That's the big bet that ServiceNow has been making and is now doubling ...

ServiceNow AI specialists on Microsoft Agent 365 Marketplace will bring the company’s Autonomous Workforce to the tools employees use daily Governing AI agents is critical, now more than ever, as ...

‘What we are focused on is AI agents that are running across the ServiceNow platform, that are running all the way across your enterprise: north, south, east, west. This is because the kind of tasks ...