An icon in the shape of a lightning bolt. Impact Link Harvard psychologist and author Susan David believes resilience is the key attribute leaders need to manage the continuing uncertainty brought ...

With layoffs sweeping the country and a recession looming, it would be hard to argue in favor of “big business” with an employee who recently found themselves out of a job. Layoffs are being thrown ...

Success in sales is not just about charisma or closing techniques—it’s about understanding the psychology of your customers and guiding them through a structured process. Build trust and listen ...