Seattle Times

Using a phone when you can’t hear or speak? Here’s who makes it possible

Priya May has been the voice of hundreds. “You have a customer using sign language contacting you with the Purple VRS system,” May, 31, spoke into a headset to the man who picked up at Seattle’s MOD ...
The Spokesman-Review

Technology helps deaf people use sign language to communicate for calls

Dennis Matthews, 38, uses his hands to talk. He’s deaf and speaks American Sign Language, even during phone calls. Thanks to Video Relay Service, Matthews can use his primary language to communicate ...
Democrat and Chronicle

Spectrum testing virtual ASL interpreter program in Rochester stores. How does it work?

Trent Gobble stands at the front of a Spectrum store in Henrietta, opens the camera on his phone and scans a QR code on a sheet of paper stationed on a small stand facing the door. A link pops up, ...
Engadget

Portal users can now bring sign language interpreters into video calls

Meta's Portal devices are now much more practical for the deaf and hard of hearing. The social media giant has teamed with ZP Better Together to enable Video Relay Services (VRS) on Portal hardware ...
MinnPost

Seeking to unionize, sign language interpreters need the support of Minnesota officials

The Deaf, DeafBlind and Hard of Hearing communities depend on Video Relay Service, an essential platform that ensures equal access to telecommunications services. Every American with a phone bill pays ...
In These Times

Wall Street Took Over a Vital Sign Language Service—And Started Union Busting

“Do no harm” is the guiding principle of American Sign Language (ASL) interpreters’ professional code of conduct. But when Joe Klug, 28, worked as a Video Relay Service (VRS) interpreter for a Twin ...