As most of you know, EMA has been actively working to research and develop best practices around the planning and deployment of the IT Infrastructure Library’s Configuration Management Database.

In getting ready for a Webinar entitled “CMDB Adoption in the Real World – Just How Real is it?” – it occurred to me that several of the most significant results could be summarized in what I might ...

Customers can validate their ServiceNow CMDB against the most complete and accurate model of their network to cut unnecessary spending, prove continuous compliance, and inform every team and tool in ...

CMDB, at its heart, is a historical database of how distributed systems within a federated network operate and change over time. Version 2.0 provides added support for storage devices and mainframes, ...

An endpoint agent cannot report its own absence. The 2026 Axonius Actionability Report, conducted with the Ponemon Institute and surveying 662 IT and security professionals, put a number on a gap SOC ...

If yours is like most IT organizations today, improving the quality of services that IT delivers to the business has become your mantra. As a result, you may be turning to business service management ...