ServiceNow Customer Service Management (CSM) solution excels at automating and optimizing front, middle, and back-office processes SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NOW) (NYSE: NOW), ...

OpenAI will become a preferred intelligence capability for enterprises that collectively run more than 80 billion workflows ...

This was the main theme of an executive session sponsored by ServiceNow at Becker’s 12th Annual CEO + CFO Roundtable, where Drew Koerner, healthcare chief technology officer of ServiceNow, led a ...

New Finance Case Management solution uses AI-driven workflows to automate case management requests, eliminating manual work across back-office teams According to IDC, 67% of the projected $227 billion ...

ServiceNow announced plans to purchase Moveworks, its front-end AI assistant and enterprise search technology for $2.85 billion in cash and stock. ServiceNow expects the deal to close in the second ...

The Now Platform Tokyo release from ServiceNow, designed in response to customer concerns about changes in the macroeconomic environment, is targeted at helping businesses better attract and retain ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the company that makes work, work better for people, today announced the expansion of its partnership with Microsoft to deliver elevated ...

Management systems for DevOps have grown in popularity over the years, as many organizations have brought software developers, IT and DevOps under a single roof. Software platforms like Jira Service ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today introduced its new Procurement Service Management ...

ServiceNow is embedding native workflows in Microsoft Teams for self-service, case resolution and service agent collaboration. The ServiceNow effort, which just launched the Paris release of its Now ...

Qualtrics is a tool available to all CU students, faculty, and staff, allowing users to create and share surveys. Qualtrics is managed by the Office of Information Technology (OIT). Accessibility ...