When I was managing software development, one of the messiest and least efficient areas was the system test region that was set up so programmers could unit test their applications. In the fray of ...

Software that manages the availability of network-centered applications within an organization, such as email, intranets and client/server. It monitors all the components of an application to see if ...

For advisory firms both large and small, responding to prospective client inquiries can require a significant time commitment. A multiperson office may have a full-time dedicated staff member ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Customer relationship management (CRM) is a technology-driven approach to managing a company ...