Can predictive analytics support labor cost forecasting by improving staffing and aligning resources with patient demand in health systems?

Call Center: What is Workforce Management? Is it more than just fancy scheduling software? Bill Durr, Witness Systems: Workforce management is the codeword for forecasting and scheduling software in ...

Houston, TX-- (SBWIRE) -- 02/15/2018-- An expansive arrangement of remedial organizations affiliations and establishments are getting healthcare workforce management systems keeping in mind the end ...

Today’s workforce management (WFM) systems can help call centers accomplish more work, at a higher level of service, and at a lower cost. These automated systems save substantial management and ...

Nurses, patients and physicians aren’t numbers, but most workforce management programs treat them as such. By adopting a patient-focused workforce, management systems can properly pair patients and ...

If you’re a retailer, you know that the flow of calls, e-mails and Web chats coming into your contact center can fluctuate greatly depending on a wide variety of factors. The time of year; the success ...

We've been asking some vendors and industry experts questions for our May Workforce Management article. Here is what two experts, Bill Durr of Witness Systems and Paul Leamon of IEX Corporation had to ...

Andrew Bartels tracks contingent-workforce management tools and services for Giga Information Group Inc. in Cambridge, Mass. Computerworld editor at large Gary H. Anthes asked Bartels to comment on ...

The MarketWatch News Department was not involved in the creation of this content. CHICAGO, June 3, 2024 /PRNewswire/ -- Healthcare Workforce Management System Market in terms of revenue was estimated ...

Increasing global competition, regulation and worker expectations are driving the need for global workforce management among multinational and international manufacturers alike. Multinational ...

In today’s rapidly evolving workplace, the U.S. Department of Defense (DoD) faces an increasingly complex challenge: attracting and training the personnel required to meet multiple missions across the ...