GM and OnStar are facing intense scrutiny over data collection practices, with more than two dozen new lawsuits filed over the issue since March of last year.
GM touts OnStar as a service that will help consumers during an emergency and provide hands-free voice assistance and real-time traffic and navigation. The FTC says that over time, the company has increased the amount of data it collects through OnStar to include precise geolocation data- which is collected every three seconds for some users.
General Motors and subsidiary OnStar will be banned for five years from sharing drivers' precise geolocation and driving behavior data with consumer reporting agencies, under a settlement with the US Federal Trade Commission,
The Federal Trade Commission has taken action against General Motors and OnStar for allegedly sharing details about drivers to third parties without their consent. The agency launched an investigation into the automotive company after The New York Times found that GM had collected data about customers' vehicle use and sold it to third-party platforms used by insurance companies.
General Motors – once a trusted symbol of American innovation – was outed last year for secretly collecting and selling drivers' detailed driving information without their consent, with its OnStar Smart Driver technology.
In early 2024, news broke that General Motors was selling private vehicle data to brokers such as LexisNexis; then in August, the state of Texas sued GM for selling this data, which included GPS coordinates, speed, braking events, and more, without consumer consent. Now, the automaker is facing more than two dozen class action lawsuits.
The FTC has announced a new proposal that accuses GM and its OnStar subsidiary of improperly collecting and sharing sensitive consumer data with third parties.
The Federal Trade Commission has taken action against General Motors and OnStar for selling location and driving data from
General Motors (GM) reached a settlement agreement with the Federal Trade Commission (FTC) which bans the company from disclosing consumers’ sensitive geolocation and driver behavior data to
The Federal Trade Commission (FTC) is taking action against General Motors (GM) and its subsidiary OnStar for allegedly collecting and sharing drivers' pre
GM sold precise driver data collected through OnStar and a discontinued feature called Smart Driver. The information could have hiked insurance rates.
An investigation by the Federal Trade Commission determined that consumers had not been aware that the automaker was providing their driving information to data brokers.