“In the future, unmanned maritime systems in the air and underwater are going to be active. AI will help us develop the ...

Contact Center Software Market Growing adoption of contact center software, omnichannel communication, and demand for personalized service ...

Sanas, an innovative company specializing in AI-driven accent modification, has successfully completed a $65 million funding ...

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Please note that these exclusive downloads will only be available for a limited time, from 10/02/25 to 30/03/25. Anyone who writes and sends confidential documents ...

Once a call is recorded, it's saved to your phone and you can listen back to the call or read the transcript of it. Here's how to record a call and read the call's transcript back with iOS 18.1 ...

The importance of good customer service can’t be overstated. Ninety-four percent of customers say that a positive experience made them more likely to purchase again, while 82 percent would recommend a ...

Hong Kong-Chinese start-up DeepSeek’s eponymous artificial intelligence assistant rocketed to the top of Apple’s iPhone download charts ... inherent strength in software development ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

Discover the best call center training software this year. Compare features, pricing, pros, and cons to find the best fit for your needs. From internal knowledge to call etiquette and system ...

Each analysis — whether for a business phone system, CRM platform, call center software or website builder — is independently verified by a business.com editor to ensure our recommendations are free ...