One overlooked benefit of training an AI to match your brand’s tone is consistency. Human teams do their best, but everyone ...

Streams.AI for Microsoft Teams keeps users working inside Microsoft Teams while ensuring communications stay available ...

Deterministic controls in Agentforce aim to curb unpredictable behavior, but analysts warn the move adds operational burden ...

For a generation raised on the promise that a bachelor's degree is the safest path to stability, hearing a top recruiter say ...

A few weeks ago, I wrote the article “Replacing humans with AI today is a recipe for failure”, in which I explored how the rush to automate ...

Video marketing brings brand exposure while building trust with customers. Learn five strategies for building brand trust and ...

PCI DSS delivers the most value when it becomes part of daily operations, says Simeon Tassev, MD and QSA at Galix.

Traditional home care, often involving minimum service hours, presents distinct challenges for both providers and clients. A ...

Discover how the UAE's Ministry of Human Resources and Emiratisation is revolutionizing the labour market with artificial ...

Manish Tolani of Hilton shares how the brand is using experience-led storytelling and marketing to stay relevant in a ...

Cyber crime is exploding, and SMEs are the prime target. From deepfake bosses to ransomware, here’s what to watch for, and ...