Mitel, a global leader in business communications, has today announced the global launch of Mitel Workflow Studio, a low-code/no-code integration platform powered by GenAI. Built around an intuitive ...

Discover how healthcare CIOs can harness A2A AI agents to streamline operations, boost efficiency, and integrate systems ...

ShiftUp’s customers benefit from autonomous AI-powered sales intelligence natively in Salesforce to drive revenue growth.

Technology changes quickly, but the principle of the jobs-to-be-done framework remains steady: Customers don’t buy software; ...

Organizations can deliver and scale exceptional customer experiences with AI, but automation only delivers full value when it's intelligently orchestrated.

Qodo calls its secret sauce context engineering — a system-level approach to managing everything the model sees when making a ...

Salesforce launched Agentforce 360, its AI agent platform, automating tasks from IT support to sales. CEO Marc Benioff reports 12,000 paying users, calling it the fastest-growing product. The platform ...

Regulated and data-sensitive industries can now use Claude models from Anthropic in Agentforce Claude and Slack integration brings conversational AI into ...

Traditional CRM automation often stops at simple tasks, leading to gaps and handoffs that slow teams down. MelodyArc ...

The evolution of Customer Relationship Management (CRM) systems has fundamentally transformed how organizations manage customer interactions, automate business processes, and drive operational ...