When did Jeff Bezos say the most important single thing is to focus obsessively on the customer Our goal is to be Earth's most customer centric company? Amazon was slated to "focus relentlessly on our ...

The first Prime service was launched at a time when most retailers offered four- to six-day shipping. What does Jeff Bezos say about customer service? Regarding that customer service, Jeff Bezos, the ...

Jeff Bezos is one of the most recognizable names ... Amazon's employees would gather to see if anyone knew the customer. But it took only a few weeks before it was ringing so often that the ...

Amazon has 14 leadership principles that guide its employees' business decisions, but founder Jeff Bezos ... focus on the customer as opposed to obsession over the competitor," Bezos said in ...