If an airline loses your luggage, the most important thing to do is file a report right away. Then follow these steps and ...

A new survey from the leading travel site Thrifty Traveler suggests that many once-loyal Southwest flyers are booking with ...

For decades, Southwest Airlines was known and praised as a consumer-friendly option for travelers with transparent pricing, a ...

A major shift in how airline passenger data is handled could reportedly affect millions. What does it mean for you the next time you book a flight?

Southwest Airlines no longer includes two free checked bags for all fares. Here’s who still qualifies, how much fees cost, ...

We asked travel and credit card experts how to maximize value and save money when it comes to pesky luggage add-ons. Here’s ...

Southwest Airlines’ CEO defended axing the beloved “bags fly free” policy, replacing it with paid baggage fees and more restrictive fares. Bob Jordan claimed the move was about giving customers more ...

After Southwest made big changes to its baggage and seating policies, the CEO floated a few more ideas. What's on the table ...