“In the future, unmanned maritime systems in the air and underwater are going to be active. AI will help us develop the ...

Sanas, an innovative company specializing in AI-driven accent modification, has successfully completed a $65 million funding ...

We recently published a list of 10 AI News and Ratings You Should Not Miss. In this article, we are going to take a look at where RingCentral, Inc. (NYSE:RNG) stands against other AI news and ratings ...

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Many Canadian hosting providers use renewable energy sources like hydroelectricity to power their data centers ... which enables them to install custom software, configure the server, and manage ...

Once a call is recorded, it's saved to your phone and you can listen back to the call or read the transcript of it. Here's how to record a call and read the call's transcript back with iOS 18.1 ...

Enter contact center as a service (CCaaS)—a purpose-built solution designed to transform how companies engage with their customers. But why is CCaaS more effective than UCaaS when it comes to customer ...

Businesses are doubling down on innovations like generative AI, advanced analytics and conversational intelligence to redefine how they engage with customers through contact centers. These tools ...

We’ve delved into the data and tested products from the most popular web hosts, along with top contenders you’ve probably never heard of, to identify the best web hosting options for small ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

Call centers in government agencies have significant challenges, from high-volume demands to staffing shortage. CivicReach.ai is on a mission to better connect governments and the people they serve.

Discover the best call center training software this year. Compare features, pricing, pros, and cons to find the best fit for your needs. From internal knowledge to call etiquette and system ...