Microsoft Dynamics 365 is a customer relationship management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

Every seller knows how much time gets lost between selling moments. Information arrives in many forms—emails, screenshots, documents, handwritten notes—and turning that into structured CRM data often ...

We’re thrilled to announce today the general availability of Teams Phone extensibility for Microsoft Dynamics 365 Contact Center. This milestone marks the next chapter in our commitment to modernizing ...

A new, large-scale phishing campaign is actively exploiting the Microsoft Dynamics 365 Customer Voice enterprise feedback management application to deceive users and steal their login credentials, ...

Catapult and Cosmos Forms have entered into a multi-year agreement to deliver and support Cosmos Forms as both a standalone solution and an integrated enhancement of Dynamics 365. This partnership ...

Dog-like robots could one day learn to play fetch, thanks to a blend of artificial intelligence (AI) and computer vision helping them zero in on objects. In a new study published Oct.10 in the journal ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, ...

The CRM Power Pane is a helper tool designed to integrate with Microsoft Dynamics CRM application and allow you to manipulate forms or perform actions faster throughout the Microsoft Dynamics CRM ...