HealthStream, Inc. (Nasdaq: HSTM), a leading healthcare technology platform for workforce solutions, announced today that its ...

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For optimal performance, call centers are usually stacked with technologies like CRM (Customer Relations Management) software, automatic call distribution systems, and other advanced technologies.

UKG, a leading provider of HR, payroll, workforce management, and culture solutions, today announced new honors from G2’s ...

Q4 2024 Earnings Call Transcript February 13, 2025 CyberArk Software Ltd. beats earnings expectations. Reported EPS is $0.8, expectations were $0.71. Operator: Good morning, my name is Aaron and I ...

Human employees and AI agents that are seen as employees need to be managed differently than the workforce is today, Carolyn Balkin, general manager for Global Client Solutions at staffing firm ...

Introduction Predictive dialer software is a call automation tool used in contact centers to improve outbound call efficiency by predicting age ...

Firings are focused on new hires, many of whom investigate fraud and evasion.

MeridianLink has a number of long-term tailwinds between price, cross-selling, and continued share gains. But read why MLNK ...

“In the future, unmanned maritime systems in the air and underwater are going to be active. AI will help us develop the ...

NICE Ltd. ( NASDAQ: NICE) Q4 2024 Earnings Conference Call February 20, 2025 8:30 AM ET Marty Cohen – Vice President-Investor Relations Scott Russell – Chief Executive Officer Beth Gaspich – Chief ...

A Michigan congresswoman is pressing the leaders of veterans hospitals in Detroit and Ann Arbor about staff cuts amid wave of ...