The report projects that AI-enabled CX could generate an estimated $440 billion in annual EBITDA for consumer-facing ...

Coles and Woolworths’ respective CEOs remain steadfast in driving value for customers as they try to grow market share.

At first glance, Yum China’s latest earnings look like a modest win. Operating profit rose 7 per cent year-on-year in the first quarter of 2025 to US$399 million, restaurant margins expanded and the ...