For years, companies have invested heavily in traditional customer experience (CX), believing that seamless interactions, ...

Youth unemployment sits at a staggering 46,6%, but a new, non-profit initiative aims to train 10 000 rural youths to become coders with secured remote jobs after graduation – all within five years.

Growth is a key goal for any business. This typically starts with expanding nationally by opening new locations, reaching more customers and increasing revenue. The next step is to take on the global ...

Procurement is increasingly recognised as one of Africa’s most powerful economic levers. Public procurement accounts for an average of 17% of GDP across African countries, making it a key driver of ...