Why They Fail and How to Succeed, featured the expertise of Arvind Gopal, VP product strategy, eGain, as he examined the 'make or break' circumstances for AI success in CX.

With Freshservice Journeys, teams across IT, HR, facilities, and other departments can use no-code workflows to build thoughtful employee experiences in key moments that matter such as onboarding, ...

Hyland, the pioneer of the Content Innovation Cloud, is launching its next-generation agentic document processing solution, designed to drive the intelligent transformation and automation of ...

DocSolid, a leader in cloud-based digital mail and records management for law firms, announced the successful completion of a large-scale paper-to-digital transformation project at Perkins Coie, in ...

Unique IDs make it easier and cheaper to attach data to geospatial entities, such as buildings, streets, places, etc.

Vertesia, the developer of the unified, low-code platform for building, deploying, and operating enterprise-grade generative AI (GenAI) applications, is unveiling Autonomous Agent Builder, a new ...

Built in partnership with the research community to help users more easily discover, analyze, and synthesize research using trusted data powered by responsible AI ...

Tines, the company building a future where technology empowers businesses and people to work smarter and more securely, is unveiling agents, a new functionality within its workflow automation platform ...

Siren, the all-in-one investigation company, is adopting Graph Query Language (GQL), the ISO-standard query language for graphs, made public in 2024—enabling Siren to become the first investigative ...

The collaboration aims to improve customer satisfaction, accelerate support, and drive smarter interactions across digital and voice channels ...

Progress Software, the trusted provider of AI-powered digital experience and infrastructure software, is unveiling the latest iteration of Progress Semaphore, the metadata management and semantic AI ...

Dynamic application guides professionals and entrepreneurs through enterprise-class decision processes to reduce risk ...