Handling Angry Callers | Online Call Center Agent Soft Skills Part 3
5:42
Handling Angry Callers | Online Call Center Agent Soft Skills Part 3
570.5K viewsAug 26, 2020
YouTubeBenchmarkPortal
Difficult Calls Don't Have to Destroy Your Day Anymore | Call Center Training
9:09
Difficult Calls Don't Have to Destroy Your Day Anymore | Call Center Tr…
6.4K views9 months ago
YouTubeFoundever Life
Irate customer: 7 tips How to Handle Angry and Abusive Customer Calls
6:20
Irate customer: 7 tips How to Handle Angry and Abusive Customer Calls
18.8K viewsAug 31, 2022
YouTubeCloudTalk
How to Handle Abusive Callers | Online Call Center Soft Skills Part 39
5:44
How to Handle Abusive Callers | Online Call Center Soft Skills Part 39
1.4K views8 months ago
YouTubeBenchmarkPortal
Customer Connections: Handling Angry Callers
3:27
Customer Connections: Handling Angry Callers
38.8K viewsFeb 4, 2020
YouTubeExpress Employment International
CALL CENTER TRAINING: HANDLING ABUSIVE CALLS
6:41
CALL CENTER TRAINING: HANDLING ABUSIVE CALLS
9.5K viewsJul 23, 2020
YouTubeIn Session w/ BT: Conversations Beyond the C…
Controlling Difficult Customers: Mastering Call Center Role Play Customer Service Skills
5:06
Controlling Difficult Customers: Mastering Call Center Role Play C…
13.5K viewsOct 5, 2024
YouTubeSingle Step English
3:04
How Do Call Centers De-escalate Angry Customers? - Call Center P…
9 views6 months ago
YouTubeCall Center Pro Strategies
6:04
Mastering Customer Service: Role Play Training for Call Center Agen…
216.6K viewsJan 3, 2024
YouTubeSingle Step English
7:31
How to Handle Customer Complaints Like a Pro: Call Cente…
37.2K viewsOct 3, 2023
YouTubeSingle Step English
11:15
Handling Difficult Calls - Managing Emotions and Tips to Stay Calm i…
8.8K viewsApr 17, 2023
YouTubeRea Ninja
25:43
Mock Call with an Irate Customer with Call Flow Guide
444.3K viewsSep 10, 2020
YouTubeKwestyon
18:20
Basic Call Handling Tips | Customer Service (With Sample Call Flow)
583.2K viewsJul 4, 2018
YouTubeRea Ninja
7:26
English for Call Centers: Role Play Practice with Very Angry Customers
44.5K viewsFeb 9, 2023
YouTubeSingle Step English
4:00
Angry Customer Demands Refund | Call Center Role Play
8K views8 months ago
YouTubeSingle Step English
3:25
Addressing Rude Customers in Call Center Situations
2K views1 month ago
TikToksmjv_97_
8:34
English for Call Centers 🙋🏻‍♀️ | Role Play Practice | How to Speak with …
161.5K viewsNov 23, 2021
YouTubeSingle Step English
8:32
Dealing with Customer Escalations: Real Call Center Scenarios and Ex…
14.6K viewsJun 15, 2024
YouTubeSingle Step English
5:36
How to Handle Awkward Calls | Online Call Center Soft Skills Part 37
1.5K views1 year ago
YouTubeBenchmarkPortal
20:56
How to Help Angry, Unhappy Customers! Business English for …
183.1K viewsJan 15, 2025
YouTubeHigh Level Listening Advanced English Podcast
3:00
Ex Call Center Manager Explains Wny You Should Never Apologize …
206.6K views3 weeks ago
YouTubeMyra Golden
5:38
Reflective Listening | Online Call Center Soft Skills Part 35
16.9K viewsOct 4, 2024
YouTubeBenchmarkPortal
11:51
🚀 Mastering Call Center Small Talk & Upselling | Call Center English Rol…
11.7K viewsMar 15, 2025
YouTubeSingle Step English
26:40
How to Handle Customer Service Phone Calls in English | Shadowin…
3.9K views2 months ago
YouTubeSpeak English Daily
7:07
How to De-escalate Calls with Angry or Agitated Customers
209.6K viewsAug 1, 2016
YouTubeMyra Golden
10:59
How to Speak with Angry Customers: Tips and Expressions …
129.7K viewsMar 30, 2021
YouTubeLearning English with Flor
7:18
Top 6 Ways to Get An Angry Customer to Back Down
2.7M viewsApr 5, 2007
YouTubeMyra Golden
17:04
Assertiveness: The Call Handling Skill You Need (4 Mock Calls)
10.3K views4 months ago
YouTubeKwestyon
1:10:42
"CALL CENTER" Business English Dialogues | Business English Lear…
25.7K viewsNov 23, 2024
YouTubeBusiness English Learning
2:03
How Do You De-escalate An Angry Customer In A Call Center? - Call …
13 views6 months ago
YouTubeCall Center Pro Strategies
See more videos
Static thumbnail place holder